Shipping policy
Domestic Shipping Policy
Order Processing
We work hard to get your order out as quickly as possible! Most orders are processed within 2–3 business days. Orders are not shipped on weekends or holidays.
During busy periods, processing times may take a little longer. If there is a significant delay with your order, we’ll reach out to you by email or phone to keep you informed.
Shipping Addresses
TCG Rips L.L.C. ships to addresses within the lower 48 states (contiguous US) & Washington D.C. only. All orders from outside the contiguous US & Washington D.C. will be cancelled & refunded at this time.
Shipment Confirmation & Tracking
Once your order ships, you’ll receive a shipment confirmation email with tracking information. Tracking numbers typically become active within 48 hours.
Customs, Duties & Taxes
Customers are responsible for any customs fees, duties, or taxes that may apply during or after shipping. These charges are determined by the carrier or local authorities.
Shipping Issues & Damages
Once an order has been handed off to the shipping carrier, we are not responsible for items lost or damaged in transit. If your package arrives damaged, please contact the carrier directly to file a claim.
Be sure to keep all original packaging and damaged items, as they may be required during the claims process.
International Shipping
At this time, we only ship within the contiguous United States.